An air conditioner actively removes heat from the room and can lower the actual room temperature. An air cooler uses water and evaporation but is not a substitute for an air conditioner. A fan moves the existing air, creating a more pleasant and cooler sensation on the skin without actively lowering the room temperature.

For an actual reduction in room temperature, you need an air conditioner. PortaSplit, PortaSplit Cool, or a mobile monoblock air conditioner are suitable options.

Refer to the recommended room size for each model. Strong sunlight, poor insulation, attic rooms, high ceilings, large windows, and additional heat sources can increase the actual cooling demand.

A PortaSplit is a mobile split air conditioner with separate indoor and outdoor units. This means that the compressor and a large part of the noise and heat generation are located outside the room.

The regular PortaSplit offers 3.5 kW cooling capacity, is designed for rooms up to approximately 42 m², and also has a heating function. The PortaSplit Cool offers 2.35 kW cooling capacity for rooms up to approximately 28 m² and can cool, dehumidify, and ventilate.

For the intended standard installation, permanent wall drilling is usually not required. The outdoor unit is positioned on the window with the provided bracket. The manufacturer's installation and safety instructions are decisive.

Not every window construction is automatically suitable. Before purchasing, check the window type, opening direction, windowsill, space conditions, and secure fastening of the outdoor unit.

The regular PortaSplit has a heat pump function and can heat. The PortaSplit Cool does not have a heating function.

Yes. Both PortaSplit models can be controlled via the compatible Midea SmartHome app, as well as via the device and remote control, depending on the setup.

At checkout, you first pay a €50 deposit. This firmly assigns your order to the next available PortaSplit contingent. The deposit will be fully credited towards the total price when the remaining payment is made later.

The remaining amount is only due when your PortaSplit is being prepared for delivery. For shipping, you will receive a payment link in advance. Delivery will take place after full payment is received.

Yes. For agreed self-pickup, you can pay the remaining amount in cash or by EC card on site. Pickup is only possible after you have received a pickup confirmation and an appointment.

Estimated delivery is September/October 2026. As soon as your device is ready for shipment, you will receive further information about the remaining payment, shipping preparation, and tracking.

Yes. With a monoblock air conditioner, the warm exhaust air must be routed outside via an exhaust hose. A suitable window seal can improve efficiency.

Both models offer 2.6 kW cooling capacity for rooms up to approximately 31 m². The WF version complements the classic functions with networked control options.

This model offers 3.5 kW or 12,000 BTU cooling capacity and is suitable for larger rooms. In addition, heating, dehumidification, and ventilation functions are available depending on the operating mode.

Condensation can form during cooling and dehumidifying. Depending on the device and operating conditions, emptying or a drain hose may be required. Please refer to the operating manual for the respective model.

A fan does not usually actively cool the room air. However, the air movement can feel significantly more pleasant and cooler on the skin.

The AC100-20AR(WH) is an air cooler with multiple speed settings, remote control, and oscillation. It uses evaporative cooling but is not an air conditioner with a compressor.

Both models combine a tower fan and an air purifier. The MFP-120i adds smart control and automatic adjustment to the detected air quality to the basic functions.

Models with many speed settings such as MFS242RDDW, MCF25GRB, or the MFP-120 variants allow for particularly nuanced adjustment.

Unplug the power cord before cleaning. Clean the housing, grilles, filters, water tank, and removable parts only according to the operating instructions. Electrical components must not be immersed in water.

Both PortaSplit models each weigh approx. 40 kg together and are therefore delivered free of charge by a suitable freight forwarding or special delivery service. Before delivery, you will receive information about the remaining payment and then the available tracking information.

Depending on the shipping service provider, you will be contacted before delivery at the phone number provided in the order or will receive digital information for appointment scheduling. Therefore, please provide an easily accessible phone number at checkout and carefully check your contact details.

Estimated delivery is September/October 2026. The exact shipping window may vary depending on goods received, order sequence, and appointment scheduling. As soon as your device is ready, we will inform you of the next steps.

As soon as your PortaSplit is being prepared for delivery, you will receive a payment link via email for the outstanding balance. The €50 already paid will be fully credited. Shipping will take place after full payment is received.

For confirmed self-pickup, you can pay the outstanding balance in cash or by EC card on site. Please only come after receiving the pickup confirmation and at the agreed appointment.

Yes. The €50 paid will be fully deducted from the total price. You will only pay the remaining balance later.

No. Due to weight and shipping method, PortaSplit and PortaSplit Cool are delivered by freight forwarder. An express parcel option is not provided for these models.

Mobile monoblock air conditioners, fans, and air coolers are shipped as parcels. An express option will be displayed at checkout if available for the product and delivery address.

Yes. If an order contains both a PortaSplit model and parcel items, the products may be delivered separately by freight forwarder and parcel service. This can result in different delivery dates.

A cancellation can be requested within one hour after the order, provided that processing or shipping has not yet begun. Please contact us as quickly as possible via email.

Consumers generally have a 14-day right of withdrawal. Please inform us clearly of your withdrawal before returning the goods. The full terms can be found in the cancellation policy.

The DHL return label for €7.99 is intended for returns that can be sent as parcels within Germany. For a PortaSplit or other bulky or freight-forwarded goods, please contact our customer service before returning them.

Document the condition as directly as possible with photos of the outer packaging, shipping label, inner packaging, and product. Then send us the pictures along with the order number and a brief description.

First, check the power supply, setup, air paths, filters, water tank or exhaust ducting, and the instructions in the operating manual. If the problem persists, send us the order number, model designation, serial number, and a precise description of the error.

The statutory warranty rights apply. Keep the invoice, order number, and serial number of the device carefully. A possible manufacturer's guarantee exists in addition and does not restrict the statutory rights.